Privacy Policy for NutriLife Indonesia
At NutriLife Indonesia, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.
Innovation Tech Solutions Inc., operating as NutriLife Indonesia, understands the importance of your personal data. This policy applies to all information collected through our website (index.php), online consultation services, and any related services, sales, marketing, or events. Please read this privacy policy carefully as it will help you make informed decisions about sharing your personal information with us.
1. Information We Collect
We collect personal information that you voluntarily provide to us when you register on the website, express an interest in obtaining information about us or our products and services, when you participate in activities on the website (such as posting messages in our forums or entering competitions), or otherwise when you contact us.
Personal Information Provided by You:
- Identity Data: Names, usernames, or similar identifiers.
- Contact Data: Email addresses, telephone numbers, billing addresses, shipping addresses.
- Financial Data: Payment card details (though processed by third-party payment processors).
- Health Data: Information related to your health and dietary habits provided during online consultations, used to tailor our nutritional advice and services.
- Communication Data: Any information you provide when communicating with our customer support.
All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.
Information Automatically Collected:
When you visit our website, we may automatically collect certain information, such as your IP address, browser type, operating system, language preferences, referring URLs, device characteristics, and information about how you use our website. This information is primarily needed to maintain the security and operation of our website, and for our internal analytics and reporting purposes.
2. How We Use Your Information
We use personal information collected via our website for various business purposes, including:
- To facilitate account creation and logon process.
- To fulfill and manage orders, payments, returns, and exchanges made through the website.
- To deliver targeted advertising, newsletters, and promotional materials to you.
- To request feedback and to contact you about your use of our website.
- To enable user-to-user communications with your consent.
- To protect our services and website (e.g., for fraud monitoring and prevention).
- To respond to legal requests and prevent harm.
- To administer prize draws and competitions.
- To provide you with our online consultation services, personalized nutritional plans, and health advice.
3. Will Your Information Be Shared With Anyone?
We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.
We may process or share your data that we hold based on the following legal basis:
- Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.
- Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.
- Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.
- Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
- Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.
We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include payment processing, data analysis, email delivery, hosting services, customer service, and marketing efforts. We only share the minimum necessary information and ensure these third parties are bound by confidentiality agreements.
4. Cookies and Other Tracking Technologies
We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy.
5. How Long Do We Keep Your Information?
We keep your information for as long as necessary to fulfill the purposes outlined in this privacy policy unless otherwise required by law. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
6. How Do We Keep Your Information Safe?
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our website is at your own risk. You should only access the services within a secure environment.
7. What Are Your Privacy Rights?
In some regions (like the European Economic Area and the UK), you have certain rights under applicable data protection laws. These may include the right to:
- Request access to and obtain a copy of your personal data.
- Request rectification or erasure.
- Restrict the processing of your personal data.
- Data portability (if applicable).
- Object to the processing of your personal data.
- Withdraw your consent at any time.
If you would like to exercise any of these rights, please contact us at [email protected]. We will consider and act upon any request in accordance with applicable data protection laws.
8. Controls for Do-Not-Track Features
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. No uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Policy.
9. Do We Make Updates to This Policy?
We may update this privacy policy from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.
10. How Can You Contact Us About This Policy?
If you have questions or comments about this policy, you may email us at [email protected] or by post to:
Innovation Tech Solutions Inc.450 Pennsylvania Avenue NW
Washington, D.C. 20004, USA
Phone: +12025816900
11. Reviewing, Updating, or Deleting Your Data
Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To request to review, update, or delete your personal information, please submit a data subject access request to [email protected].